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If you are having trouble accessing Google and you use WOW, it's a WOW problem. Of course I didn't figure it out until after I did all the virus checks like Google suggested.
Make sure you complain to WOW so it gets fixed. The more that complain the faster they move.
WOW Customer Service: 866-496-9669
Posts: 1072 | Location: 41.861337,-88.07474 | Registered: December 27, 2007
The message I got was that Google thought my system was sending lots of search requests, and my system must be infected. I had no problem with Internet Explorer, but Firefox gave me the problem (that's the opposite of what I have read from forums)
I called WOW, but don't think it will do much good unless a lot of people complain.
The problem did go away after about 2 hours, but this is about the 4th time it has happened, each time resulting in a lot of wasted time, virus scanning, etc. etc.
FWIW, I use WOW and have had no Google problems (and I use it a lot) —
But... I don’t use WOW’s DNS service. (DNS meaning “Domain Name System” — the first stop between your keyboard and a web site. You enter a human-friendly name like, “Google.com” (the domain name), and your ISP’s DNS server looks it up and converts it to the number that is the real, computer-understandable address of the web page, e.g. “74.125.45.100”.
I use OpenDNS.com, superior to WOW’s (or most any other ISP’s) lookup service. (The wab site details why.)
It’s a little geeky to change your computer’s network settings, but if you can follow simple step-by-step instructions, you’re good to go.
Works for Macs and PCs, and doesn’t care what browser you’re using. Enjoy! —Ted E.
Posts: 1342 | Location: Glen Ellyn, IL USA | Registered: March 21, 2003
interesting...this issue has cropped up at my work place. Twice this week I have tried a google search and it asks me to validate my search by entering a text string.
